Article picking, also known as item picking, is the first step in a two-stage order fulfillment process. It involves the selection and provision of the required items according to the orders on hand. This process is crucial to ensure efficient and accurate fulfillment of customer orders.

In contrast to specialist picking, which requires specific specialist knowledge of the items, the focus of item picking is on the physical removal of products from the warehouse. The focus here is on the optimal use of warehouse resources as well as fast and precise order processing.

Item picking is usually carried out using technologies such as barcode scanners or pick-by-voice systems to ensure efficient identification and removal of items. By using these technologies, errors can be minimized and productivity increased.

An important aspect of article picking is warehouse organization. Clear and structured storage allows for faster and more accurate picking of items during the picking process. This can be achieved through the implementation of shelving systems, storage space optimization and effective warehouse management software.

The efficient execution of item picking contributes significantly to customer satisfaction by ensuring timely and error-free delivery of their orders. Companies that rely on effective item picking can increase their competitiveness and build long-term customer relationships.

Overall, item picking plays a crucial role in the logistics process of companies and is an essential step towards efficient order processing and customer satisfaction.