Order

engl. für Kundenauftrag, Auftrag Source: logipedia / Fraunhofer IML

An order, also known as a purchase order, is an essential part of the business process in the economy and refers to a customer's request or demand for the delivery of goods or services. An order can consist of one or more order items, also known as order lines, which contain the quantity of a particular item or service. The order lines of an order indicate which products or services the customer has ordered, together with the requested quantity and any specific variants or options. They serve as the basis for production planning, warehousing and dispatch processing in companies. In addition to the order items, sales orders also contain delivery terms, which include the delivery address, delivery times, shipping method and other relevant information. These terms of delivery are critical to planning and executing the delivery and ensuring that the customer's expectations are met. Order management is an important part of the order fulfillment process in companies. This includes recording, reviewing, processing and fulfilling orders, as well as communicating with customers and suppliers to ensure that all requirements are met. Efficient order management contributes to customer satisfaction by enabling orders to be processed quickly and accurately and minimizing delivery times. It also helps to optimize inventory levels, reduce operating costs and increase the company's profitability. Overall, orders are an essential part of business success and play a central role in companies' supply chain management strategy. By managing orders effectively, companies can ensure smooth business operations and increase customer satisfaction.