Operating Time

engl. für Bedienzeit Source: logipedia / Fraunhofer IML

The operating time, also known as operating time, is an important term in logistics that describes the average time required to process an order at an operating station. In a transportation system, the operating time corresponds to the transportation time, including the task and pick-up from the source to the destination. The operating time is calculated by dividing the total time required to process all orders at an operating station by the number of orders processed. In mathematical terms, the operating time (T) can be represented as follows: =T=NTges T stands for the operating time, Tges for the total time and N for the number of orders processed. The operating time is an important performance indicator for the efficiency of logistics processes. A low operating time indicates that orders are processed quickly and efficiently, which leads to faster processing of transports and a smooth flow of logistics activities. The operating time is also closely linked to the operating rate, as it is the reciprocal of the operating rate. A high service rate and a low service time often go hand in hand and indicate that the service stations are working efficiently and that capacities are being used optimally. Companies in the logistics industry are constantly striving to minimize service time in order to shorten lead times, improve delivery times and increase customer satisfaction. This can be achieved by investing in efficient means of transport, optimized route planning and smooth processing of orders at service stations. Overall, operating time is a decisive factor for the performance of logistics processes and plays an important role in optimizing transport and warehouse activities. By analyzing and improving operating time, companies can strengthen their competitiveness and ensure long-term success.